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Every rule that matters to your balance has a number attached to it: a minimum, a maximum, a multiplier or a cut-off time. This page gathers those numbers in one place and groups them by the moment they apply, from registration through to a withdrawal request.
It rewrites the ACE66 terms that carry a figure into ordinary sentences, in the order you will meet them. Nothing here replaces the promotion terms attached to a specific offer, so read the requirement on the offer you claim before you deposit against it.
One active account per member. The details you register must be your own, and the full name on the account has to match the bank or e-wallet account you will later use for deposits and withdrawals. If the registration form tells you that your details are already in use, contact live chat rather than starting a second account, because multiple accounts void bonuses and winnings on all of them.
Your mobile number carries real weight here. A forgotten password is reset by SMS to the registered number, so keeping it current is part of protecting your account. If the message does not arrive, live chat can help; the same applies when you have lost the username itself.
A deposit is between MYR 30 and MYR 30,000. The cashier shows bank transfer, FPX, e-wallet and DuitNow QR options, and any other method we offer appears there too. Funds land in your Main Wallet, which is the balance that feeds everything in the lobby.
Three rules decide whether a deposit is accepted:
Deposit account details change, so check the current ones in the cashier before every bank transfer instead of reusing the details you saved last time. Deposits are credited after verification.
One rule applies to every deposit, with or without a bonus: it must be played through at least once before it can be withdrawn. A MYR 500 deposit therefore needs MYR 500 of bets behind it, even on a plain deposit with no promotion attached.
We charge no fee on a deposit or a withdrawal. Some payment methods charge their own fee, and in that case we credit the amount we receive.
You can claim one welcome bonus, and only on your first promotion application, so the offer you pick first is the one you get. While any promotion is active, three things are true at once: only the providers listed in that offer are playable, the rest stay disabled until the promotion closes, and no withdrawal is possible. The promotion ends when its requirement is met or when the balance runs out, and bonus credit stays valid for 30 days. Press Refresh on the Home page before you deposit or withdraw to see the current status of a promotion.
The requirement itself takes one of two shapes. A turnover requirement is a total of qualifying bets: a 100% welcome taken at the MYR 300 cap creates MYR 600 of credit and 12x turnover, which is MYR 7,200 of qualifying bets. A winover target works from the credit upward instead, so the balance has to reach a stated figure before the promotion is cleared. Because both lock the balance until they are done, decide on setting limits on your own play before you claim rather than after.
Turnover is counted on real risk. As a result, hedging and opposite bets on the same event, draws, void, rejected, cancelled and otherwise invalid bets are all left out of the total. On slot and fishing promotions, bets placed on table, arcade, scratch and video poker games do not count either, so check that your game belongs to the qualifying category before you start.
Promotions are not combinable unless the offer says so, and we can change or end a promotion without notice. Where an offer is published in more than one language, the English wording is the one that applies.
The rebate is calculated on bets settled between 00:00 and 23:59 GMT+8, and it lands in your account by 4 pm the next day. The rate depends on your VIP tier and on the category of the bet, with slots, fishing and crash on one rate and sports, esports and live casino on others. There is no minimum or maximum payout, and the rebate carries no turnover of its own, so it is withdrawable money once it is credited.
Several things earn nothing. Mega888, 918Kiss and QQPoker are excluded providers. Blackjack tables earn no rebate, nor do non-slot game types such as table, arcade, lottery, scratch and video poker, nor virtual sports and number games. Draws, void, rejected, cancelled and both-sides bets are also removed from the total.
One exclusion shapes how you use bonuses: bets wagered under an active promotion’s turnover earn no rebate. In practice a week spent clearing a bonus is a week without rebate, which is the trade-off to weigh before claiming one.
Credit does not reach a game by itself. Transfer from your Main Wallet into the provider’s Game Wallet first, otherwise the game reports Insufficient funds, and transfer the balance back when you want to withdraw. Each provider wallet is separate, and game providers use your separate game password rather than your site password.
The minimum bet is shown on each game, so it is set by the provider and not by a single site-wide figure. Turnover counts whether a bet wins or loses; a draw does not count at all. At a live table, a dealer error pauses the round, and the round is cancelled or the stake refunded if it cannot be resolved.
A withdrawal is between MYR 100 and MYR 50,000 per transaction, paid to a bank account or an e-wallet. Note the gap between that floor and the MYR 30 deposit minimum: a balance under MYR 100 cannot be withdrawn, it can only be played.
A request is rejected in two situations. The first is turnover: if a deposit has not been played through, or a promotion requirement is unfinished, the request will not pass. The second is the name: the beneficiary account must be in your own registered name, and a mismatch stops the payment. Unusual account or transaction activity can also trigger a request for identity documents, so it pays to have them ready. We add no fee to a withdrawal, though the receiving method may charge its own.
Your tier sets how often you can withdraw in a day and how much in total. Bronze allows two withdrawals a day within MYR 50,000, Silver three and Gold five at the same ceiling, while Platinum removes the daily count and lifts the ceiling to MYR 80,000, and Diamond to MYR 100,000. Upgrades are processed within three working days, and the tier upgrade bonus is paid once per tier.
Two published sources differ on how a tier is kept. The VIP terms describe the deposit requirement as lifetime accumulation with no membership maintenance, while the FAQ describes deposits counted over the past 365 days and status that may be adjusted after a period of inactivity. Ask live chat how your own tier is maintained before you plan around either version.
Live chat runs around the clock, alongside WhatsApp support, and that is the route for a stuck deposit, a rejected withdrawal, a bonus that has not appeared or a tier question. Keep your receipts and screenshots until the money is visible in your balance, because a receipt settles a bank transfer query quickly.
Scammers impersonate our staff and ask for deposits to accounts sent in private messages, so verify any such request with support before you send anything.
The site footer describes ACE66 as regulated by the Philippine Amusement and Gaming Corporation and displays BMM, Gaming Curaçao and GLI certification marks, and no licence number is published alongside them.